I am passionate about bringing love into business through the opening and connecting of hearts and minds in service of the greater good.

I was born in Hershey, Pennsylvania – the third daughter of loving parents. At age 5, my world changed dramatically when my father died in a plane crash. My grieving mother went to work full-time. So in a way, I lost both parents. While my basic needs were met, our family never dealt with the grief. So I spent a lot of my childhood figuring things our for myself.

At age 19, I spent 9 months in the hospital following a near-fatal car accident. The next year, my mother died of cancer. This dual trauma threw me into a lifelong quest for physical, mental, and emotional health.

From an early age, my creative mind led to an inability to concentrate. So reading anything longer than a short story was a challenge. Luckily, math came easily. So that became my official area of study.

I was also a very curious child. My interest in paranormal activities and higher levels of consciousness led to my lifelong dedication to spiritual growth.

And finally, I am a cancer survivor and a widow. I am the mother of three wonderful adult children, and a grandmother of two adorable grandchildren. In addition to making the world a better place for them, I am stepping up in service for the greater good.

Olivia is an internationally known thought-leader, speaker, best-selling and award-winning author, and a data scientist who focuses on the interplay between technology, corporate leadership, and personal growth and happiness.  Throughout her career, she has blended analytic tools and holistic organizational practices to deliver successful solutions for her clients.

Her many years of research and client work in data science led to the writing of her first book, Data Mining Cookbook, Modeling for Acquisition, Risk and Customer Relationship Management (Wiley 2001), an international best-seller. Seeing a larger need for the blending of analytics with human competencies, she was inspired to conduct research in the areas the communication, collaboration and leadership. This led to the unveiling of links between the global economy, organizational dynamics, and complexity science, highlighted in her second book, Business Intelligence Success Factors, Aligning for Success in a Global Economy (Wiley/SAS, 2009). Her third book, Business Analysis Using SAS® Enterprise Miner® and SAS® Enterprise Guide®, A Beginner’s Guide won Best of Show at the Carolina Technical Book competition in 2015. As a lifelong spiritual seeker, Olivia began to see patterns that revealed the importance of love as a driver of business success.

Olivia holds a BA in Mathematics, an MS, with honors, in Decision and Information Systems with a concentration in Statistics. She is a certified Holacracy® practitioner. Clients include Cisco, Clorox, Walmart, Wells Fargo, Fleet Bank, Royal Bank of Scotland, Genentech, State Farm, Liberty Mutual, Nationwide, Providian, HP, IBM, SAS, and Xerox.